Limited Warranty Terms

Limited Warranty

Spinal Technology warrants for a period of ninety (90) days from the date of shipment of the Products, when the Products are fabricated from an acceptable impression, scan or accurate measurement of the patient, as solely determined by Spinal Technology, that such Products materially conform to specifications and are free from defects in material and workmanship.  During the ninety (90) day warranty period, Spinal Technology will repair or replace the Products, as necessary, and as determined in Spinal Technology's sole discretion.  This warranty shall run only to the original purchaser of the Products and shall be the sole and exclusive remedy of the Customer for non-conformance of Products.  Spinal Technology reserves the right to modify or update this Limited Warranty from time to time without prior notice. 

Return Policy

All Products are deemed accepted five (5) days after Spinal Technology’s delivery of Products unless Customer notifies Spinal Technology, in writing, of any nonconforming Products within that period.  Upon timely rejection, Spinal Technology shall, at its option, replace any nonconforming Products with conforming Products or credit the purchase price.  Customer may return non-custom, stock Products within ninety (90) days of invoice date and receive a credit of the purchase price less a twenty percent (20%) restocking fee, provided the stock Products are unopened and in good, resalable condition, as determined by Spinal Technology.  Customer will incur all shipping costs associated with conforming (non-defective) Products returned and returned non-custom, stock Products that do not meet the above criteria.